PRIVACY POLICY

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. INTRODUCTION & SCOPE

This Privacy Policy explains how EOLabs LLC, operating under the brand name Forex Meta Trading Pro (“we”, “us”, or “our”), collects, uses, stores, and protects your personal information when you access or use our website, trading platform, and related financial services.

We are fully committed to safeguarding the privacy and confidentiality of our clients’ personal and financial information in accordance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable international privacy laws.

By registering an account or using our services, you acknowledge and consent to the practices described in this Privacy Policy.

2. DATA CONTROLLER INFORMATION

The entity responsible for determining the purpose and manner of processing your personal information is EOLabs LLC, Company No. 377 LLC 2020.

Registered Office: First Floor, First St. Vincent Bank Ltd., James Street, P.O. Box 1574, Kingstown, Saint Vincent and the Grenadines
UK Representative Office: Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA, United Kingdom

You may contact our Data Protection Officer at privacy@forexmetatradingpro.com for any privacy-related inquiries or data-access requests.

3. INFORMATION WE COLLECT

We collect only the personal data necessary to provide you with our services and to comply with legal and regulatory requirements. This may include:

• Identity information, such as your full name, date of birth, nationality, contact details, and government-issued identification.

• Financial and transactional data, including trading activity, deposits, withdrawals, bank details, and payment information.

• Technical data, such as device information, browser type, IP address, login timestamps, and cookies when you access our website or platform.

• Communication records, including messages, emails, and phone calls with our support or compliance teams.

The Company does not store or collect any bank card data. In accordance with the standards of the Payment Card Industry Security Standards Council, customer card details are protected using Transport Layer Security (TLS 1.2) and AES-256-bit encryption at the application layer.

HOW WE USE YOUR INFORMATION

Your personal data may be used for the following purposes:

• To verify your identity and open your trading account.
• To process deposits, withdrawals, and trading transactions.
• To comply with applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• To communicate with you about your account, provide customer support, and notify you of service updates.
• To enhance platform performance, ensure security, and prevent fraud.
• To send relevant updates, offers, or marketing communications — only where you have provided consent.

All personal data is processed under one or more lawful bases, including performance of contract, compliance with legal obligations, legitimate interests, or your explicit consent.

5. DISCLOSURE OF PERSONAL INFORMATION

The Company shall not disclose any personal data of existing or former clients unless such disclosure has been authorized in writing by the client or is required under applicable law for identity verification.

Client information is shared only with Company employees directly responsible for account management and compliance duties, and stored securely on both electronic and physical media in accordance with legal requirements.

However, we may share information when necessary to comply with legal obligations or upon lawful request from regulatory authorities or law-enforcement agencies.

We do not sell, rent, or trade personal information to any unauthorized third parties. All third parties engaged by the Company are bound by strict confidentiality and data-protection standards.

6. INTERNATIONAL DATA TRANSFERS

As an international trading platform, your data may be transferred to and processed in jurisdictions outside the United Kingdom or European Economic Area.

In such cases, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms, to ensure your information remains protected to the same standard required under the UK GDPR.

7. DATA RETENTION

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected. Client records are typically kept for five (5) to seven (7) years following account closure to meet regulatory requirements. After this period, all data is securely deleted or anonymized to prevent re-identification.

8. SECURITY OF INFORMATION

We use advanced technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all transmissions.
• Multi-layer firewalls and access-control systems.
• Secure data storage on restricted servers.
• Regular monitoring and independent security audits.

While we take every reasonable precaution to safeguard your information, clients must also keep their login credentials confidential and secure.

9. YOUR DATA PROTECTION RIGHTS

Under the UK GDPR, you have the right to:

• Access a copy of the information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”) where legally permissible.
• Restrict the processing of your data in specific situations.
• Request data portability in a structured, machine-readable format.
• Object to processing for legitimate-interest or marketing purposes.
• Withdraw consent at any time, where processing is based on consent.

Clients may submit requests to privacy@forexmetatradingpro.com, and all valid requests will be processed within 30 days as required by law.

However, the Company may retain certain information as authorized by law — for example, to complete financial transactions, comply with regulatory obligations, prevent fraud, or respond to law-enforcement requests. If a deletion request affects information required to provide our services, the client may no longer be able to access or use the platform.

10. CHILDREN’S PRIVACY

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If we discover that such data has been provided, it will be immediately deleted.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. When updates occur, we will post the revised version on our website with an updated effective date.

We encourage clients to review this policy regularly to stay informed about how their data is managed.

12. COOKIES & TRACKING TECHNOLOGIES

12.1 What Are Cookies

Cookies are small text files containing unique identifiers sent from a website to a user’s browser and stored on their device. They enable websites to recognize returning users, analyze site traffic, and improve functionality. You can configure your browser to reject cookies; however, certain features of our site may not function correctly without them.

12.2 How We Use Cookies

Our website uses cookies to maintain secure login sessions, analyze performance, and improve user experience. Cookies may also be used to personalize content or marketing communications where consent has been provided. You may manage or disable cookies via your browser settings. A detailed explanation of how cookies work is available in our separate Cookie Policy.

12.3 Company Cookie Policy

When you visit our website, cookies are stored on your device, within our local storage, and in the cache memory of your browser or applications. These cookies anonymously record the pages visited and help us determine which content is most valuable to users.

We do not store personal identifiers such as names or email addresses in cookies. Stored cookies enable a smoother and more customized browsing experience, helping us improve our site functionality and user satisfaction.

13. CONTACT INFORMATION

For questions, concerns, or to exercise your data rights, please contact:
Email: privacy@forexmetatradingpro.com

If you are not satisfied with our handling of your data, you have the right to file a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom at www.ico.org.uk.